Main Mission

The Data Center Supervisor is responsible for the proper operations of SEMAF data center facilities and to manage a team of data center technicians. It is also responsible for the management of all subsystems required to operate the facilities and maintain the integrity of the data center.
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Key Responsibilities

• Supervise the data center technician(s)

• Monitor and manages all data center subsystems Power, UPS, and generators; Cooling; Environmental controls; Fire suppression systems; Security monitoring systems; Floor charge and rack usage; Cabling.

• Create and maintain server room operation procedures.

• Establish and execute periodical maintenance tests

• Organize periodically decontamination of server rooms

• Act as point of contact for suppliers and contractors for data center needs.

• Escalate any hardware issues or alerts on any equipment

• Manage data center physical security

• Train the administrator team on basic safety procedures

• Lead one of our technological pillar optimizations worldwide.

• Carry out all other related tasks.

Education: 

• Bachelor’s degree in Management Information Systems, or equivalent experience

• Certified Data Center Professional (CDCP) certification is an asset.

• ITIL v3 certifications are an asset, more specifically related to Change Management.

• Proof of continued education such as certifications is desirable; such as; PMP, CISA, ITIL, TOGAF, COBIT5, ISO 27001

Experience: 

• Minimum of 4 years of experience operating a data center. 

Knowledge: ​

• Expert with data center cooling, power, and UPS, fire suppression, cabling, and racking.
  Datacenter lexicon knowledge, Electrical and HVAC knowledge.