Data Center Supervisor

Main Mission

The Data Center Supervisor is responsible for the proper operations of SEMAF data center facilities and to manage a team of data center technicians. It is also responsible for the management of all subsystems required to operate the facilities and maintain the integrity of the data center.
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Key Responsibilities

  • Supervise the data center technician(s)

  • Monitor and manages all data center subsystems Power, UPS, and generators; Cooling; Environmental controls; Fire suppression systems; Security monitoring systems; Floor charge and rack usage; Cabling.

  • Create and maintain server room operation procedures.

  • Establish and execute periodical maintenance tests

  • Organize periodically decontamination of server rooms

  • Act as point of contact for suppliers and contractors for data center needs.

  • Escalate any hardware issues or alerts on any equipment

  • Manage data center physical security

  • Train the administrator team on basic safety procedures

  • Lead one of our technological pillar optimizations worldwide.

  • Carry out all other related tasks.

Education: 

  • Bachelor’s degree in Management Information Systems, or equivalent experience

  • Certified Data Center Professional (CDCP) certification is an asset.

  • ITIL v3 certifications are an asset, more specifically related to Change Management.

  • Proof of continued education such as certifications is desirable; such as; PMP, CISA, ITIL, TOGAF, COBIT5, ISO 27001

Experience: 

  • Minimum of 4 years of experience operating a data center. 

Knowledge: 

  • Expert with data center cooling, power, and UPS, fire suppression, cabling, and racking.
    Datacenter lexicon knowledge, Electrical and HVAC knowledge.