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Capacity Building Program

IKEN – AWS re/Start Collaborative Organization

AWS re/Start is a full-time, classroom-based skills development and training program that prepares individuals for careers in the cloud and connects them to potential employers. A technology background is not required to apply. The program is focused on unemployed or underemployed individuals, including military veterans, their families, and young people.

Through scenario-based learning, hands-on labs, and coursework, learners can gain the technical and soft skills they need for an entry-level cloud role. AWS re/Start also provides learners with resume and interview coaching to prepare them for employer meetings and interviews.

Program Benefits

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“The scarcity of highly experienced cloud talent is a major concern for our AWS Partners and customers, and hiring the necessary talent continues to pose a real challenge to the industry. Through our cloud training and education programs, we are preparing diverse learners for in-demand, entry-level cloud roles around the world. With AWS re/Start, we are re-inventing how early cloud career talent is cultivated, trained, and retained, and building a pipeline for the future.”


Kevin Kelly, Director of Cloud Career Training Programs, AWS

About the Curriculum

AWS re/Start curriculum teaches AWS Cloud fundamentals to help learners succeed in entry-level cloud positions. Through scenario-based exercises, hands-on labs, and coursework, learners build Linux, Python, networking, security, and relational database skills.

Learners receive job-specific training on building effective front-line support, troubleshooting, escalation, and task automation techniques. AWS re/Start also provides learners with professional skills including effective communication, collaboration, resume writing, and interview coaching to prepare them for employer meetings and interviews.


Learner Profile:

  • Commitment to attend training for the course duration (4hrs. in the afternoon 5 d/w for typically 24 weeks)

  • Ability to start/maintain a full-time job after course completion for a period of one year.

  • Focus on building a career in cloud computing
    Preferably under-employed, or new employee and will an aim to work a full-time role in the cloud.

  • B2 level of English Language.

  • No previous IT Knowledge is required

“It's a great way of helping to increase diversity and inclusion within the industry it's a chance to get good, enthusiastic engineers into our workforce and it’s a great way to give opportunities to people who wouldn’t ordinarily come into the industry.”
Hiren Joshi, Principal Consultant at Infinity Works

Program Curriculum

The program helps individuals build skills around AWS Core Services and covers foundational introduction of Cloud concepts as the advantages of Cloud Technologies, key technologies offered through the Cloud (Computing, Storage, Networking, Security, and Database) and Programming concepts. Each cohort of learners, supported by professional mentors and accredited trainers, completes cloud training curriculum, which features scenario-based learning, hands-on labs, projects, and coursework to exercise real life processes.

In addition to technical skills, AWS re/Start teaches employability skills to prepare learners to succeed in a professional environment by teaching them to think critically, build multi-level projects, plan projects, and communicate effectively.

Learning Objectives

  • Working knowledge of the Linux operating system, scripting, automation, and programming languages with focus on Python

  • Understanding of networking concepts, protocols, security best practices particularly as related to their Cloud deployment

  • Knowledge of security fundamentals such as authentication, authorization, AWS’ shared responsibility model and firewalls

  • Fundamental understanding of databases technologies

  • Application of AWS Core Services in the area of compute, storage and networking, including EC2, S3, IAM, VPC, Lambda, Cloud Formation, RDS, and Route 53

  • Understanding of professional skills for a technology working environment, including communication skills, collaboration tools, project management, presentation skills, and project reporting

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Program in Numbers

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most available Opportunities

Cloud Operations

Implement best practices and procedures that support cloud infrastructure

Site Reliability

Use software as tool to improve the reliability of systems in production

Infrastructure Support

Deploy, maintain, and repair computer and network infrastructure


Implement best practices and procedures that support cloud infrastructure

Business Technical Support

Resolve hardware for technology users

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